Property Management

We Maintain the Appearance of Our Properties at a Superior Level.

Clean, Healthy Landscaping always puts your property in a spot light. Clean Unobstructed Parking areas are always inviting to potential residents. Clean emptied trash receptacles always motivates the residents to help maintain trash removal.

We Are Committed to Residents’ & Owners’ Satisfaction

We always make time for the Residents and the Owners. Requests never fall on deaf ears and are always aggressively reviewed for potential areas of improvement. We communicate efficiently, clearly and by any means possible. We use a wide range of financial reports to keep the owners informed of their properties performance.

We Inspect What We Expect

We completely and regularly inspect all of our properties. Preventative maintenance is scheduled giving added efficiency for the life of the property and value to the resident and their utilities

We continually monitor all administrative functions and financial performance to address the weak areas quickly and capitalize and expand on the strong areas.

We Always Look For New Ways To Improve Performance

We use all resources to evaluate the properties performance from lead sheets, resident communications, inspection sheets, financial reports, and call reports.

We promote a family environment with our employees and encourage input from all levels of staff. This provides us with real time information, field tested ideas, everyday obstacles leading to an opportunity for efficiency, and great sense of ownership among our family members. The ownership creates a positive work environment which directly passes onto the resident with motivation to stay and call the properties Home.

We Focus On Resident Retention

We put residents first by…….putting our potential residents first and foremost. Even before someone makes their apartment a Home with us they feel our sincere commitment to their satisfaction and since of urgency to meet their needs. We are so committed to this goal of resident retention and satisfaction that like most companies we maintain an “auto attendant phone system”; however, Unlike most companies our “auto attendant” is the last stop, an Agent Always answers the phone first, the “auto attendant” is only used as a last resort to navigate a caller to their desired contact.

We Continually Look For Marketing Opportunities

By maintaining focal points of our properties, signage, and common areas your property starts marketing themselves. Call reports, Potential resident referral forms, internet tracking systems, phone usage reports, news, property management media, state and local government statistical reports and resources are all used to consistently monitor our marketing strategies and keep the advertising fluid.